Terms of Service
Last updated: January 14, 2026
1. Acceptance of Terms
By accessing or using Innovativa ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
Innovativa reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
2. Description of Service
Innovativa is a dropshipping management platform that provides:
- Integration with Shopify stores for analytics and reporting
- Profit tracking and cost of goods sold (COGS) management
- Supplier sourcing and quote management
- Order and fulfillment monitoring
- Business intelligence dashboards
3. Account Registration
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Promptly update any information that becomes inaccurate
- Accept responsibility for all activities under your account
You must be at least 18 years old to create an account and use the Service.
4. Shopify Integration
When you connect your Shopify store to Innovativa:
- You authorize us to access your store data through Shopify's API
- You confirm you have the authority to grant this access
- You understand we access data in read-only mode
- You can revoke access at any time by uninstalling the app from Shopify
We are not responsible for any issues arising from Shopify's platform, API limitations, or service interruptions.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Transmit viruses or malicious code
- Resell or redistribute the Service without authorization
- Use the Service to infringe on others' intellectual property rights
- Scrape or harvest data from the Service
6. Intellectual Property
The Service, including its design, features, and content, is owned by Innovativa and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.
Your data remains your property. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.
7. Payment Terms
Certain features of the Service may require payment. If you subscribe to a paid plan:
- Fees are billed in advance on a recurring basis
- You authorize us to charge your payment method
- Prices may change with 30 days' notice
- Refunds are provided in accordance with our refund policy
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNOVATIVA SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use of third-party services
- Any amount exceeding the fees you paid to us in the past 12 months
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.
10. Indemnification
You agree to indemnify and hold harmless Innovativa and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service if:
- You violate these Terms
- You fail to pay applicable fees
- Your use poses a security risk
- We are required to do so by law
Upon termination, your right to use the Service will cease immediately. Data deletion will occur in accordance with our Privacy Policy.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Switzerland. Any disputes arising from these Terms shall be resolved in the courts of Switzerland.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
14. Contact Us
If you have questions about these Terms, please contact us: